Installing a Smartrack Thatcham Tracker
Installing your tracker is a quick and easy process. Just purchase your tracking device online and Trackershop will do the rest!
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1
Purchase your
Smartrack
DeviceSelect which tracker you need and proceed to checkout.
-
2
Our Installs
team will
Contact youThey will book you in for your mobile installation.
-
3
A Thatcham
approved engineer
will come & install
your deviceThis is done at your chosen time/location (typically within 1-3 working days of purchase).
-
4
Subscription
SetupSmartrack will call you after your installation to set up your subscription.
-
5
Receive your
certificateYou will then receive your completion certificate via email for you to send to your insurers.
Alternatively you can call Trackershop to
purchase and arrange your Thatcham Tracker over the phone (0330 055 2777).
Quick guide on Insurance Trackers
Purchase insurance tracker
We’ll contact you to arrange installation at your chosen time and place.
Our Engineer will bring and fit the insurance tracker.
Afterwards Smartrack will contact you after to set up your credit subscription.
When everything is done, your certificate Will be forwarded to you.
- FAQ's
How do I find out if my vehicle already has a tracker?
If you haven't arranged to install an insurance approved vehicle tracker on your vehicle then it is unlikely there will be a functioning tracking device on your car that is in line with your policy.
The only way of knowing is by checking with the previous owner to see if they have installed a tracking device in the past.
If they have, then they will need to contact the manufacturer/monitoring service to have it reactivated.
They will need to pass over ownership to you and you will then need to take up a subscription directly.
Most motorists tend to opt for a new vehicle tracking device, to ensure a full warranty and the most up to date security.
How does the immobiliser work?
The S5+ tracker immobiliser features a Police Authorised Remote Immobiliser.
This means that the vehicle can be immobilised in the event of a theft, only after the responding police unit has given permission to the control room to do so.
If you would like an immobiliser that you control yourself, then the Meta S5 Deadlock is the best immobiliser and tracker product currently available.
When do I pay my subscription?
After installation, you will be contacted by the Smartrack Global Telemetrics control room.
They will set up your subscription and then forward your completion certificate and app log in details straight away.
