Everything you need to know about your mapping panel, app and general GPS tracker care.
Your mapping panel has been designed to be extremely user-friendly and has a range of features that will ensure that you will get the absolute most of of your GPS trackers.
You can use your comprehensive instruction manual at any time for tutorials on different features as well as share it with anyone else that you would like to monitor your GPS trackers.
In you consignment you will have been provided with a card with your User ID and password on it. Please log in using these details and retain the card for future reference. If you have purchased multiple devices these will all be linked to your mapping panel. You will have your main User ID and then the trackers on your account will all have their own ‘Tracker ID’. You can change any of these details/names from your mapping panel once logged in.
You log in to your app using the same User ID and password that you use for your mapping panel
Your GPS trackers arrive with you all set up with active multi-roaming data SIMs already installed. In order for your tracking devices to relay information remotely to your mapping panel, they will need a pre-pay data package applied.
Topping up your GPS tracker tracking package is quick and easy, and you do this any time through our website. Your subscription is applied remotely once checkout is complete, so you do not have to wait for anything to be delivered.
Our Pre-Pay tracking packages all offer unlimited tracking data. You can choose from 1, 3, 6 or 12 Months Unlimited tracking for any Trackershop GPS trackers.
This means that you have unlimited tracking data and the freedom to track movement at any interval that you like, whether this is every 60 minutes or every 5 seconds!
If you added a PAYG plan to your tracker at the point of purchase this will be automatically set to begin on the day of arrival.
Any time that you need to renew your PAYG plan you can do so on the Trackershop website here:
Simply choose the PAYG plan (1,3,6,12 Months) and type in the Tracker ID(s) that you need the credit to apply to into the provided box on the product page.
If your PAYG plan expires before re-subscribing.
If you do not need to renew your data plan immediately when it expires, you can top up your tracker again when you next need to.