Top-Up Credits Explained
Your GPS trackers arrive with you all set up with active multi-roaming data SIMs already installed. In order for your tracking devices to relay information remotely to your mapping panel, they will need a pre-pay data package applied.
Topping up your GPS tracker tracking package is quick and easy, and you do this any time through our website. Your subscription is applied remotely once checkout is complete, so you do not have to wait for anything to be delivered.
Our Pre-Pay tracking packages all offer unlimited tracking data. You can choose from 1, 3, 6 or 12 Months Unlimited tracking for any Trackershop GPS trackers.
This means that you have unlimited tracking data and the freedom to track movement at any interval that you like, whether this is every 60 minutes or every 5 seconds!
Each Unlimited plan is also provided with a bundle of SMS Credits. These are used whenever you need to communicate with your GPS tracker through your Commands tab (e.g. changing the tracking update time from 2 minutes to 10 minutes)
You can also receive alerts (zone, motion, low battery, SOS) from your GPS tracker via SMS.
Most people now either use the Push Notification feature on the app or email for these alerts- as these are free messages and do not deduct an SMS.
TS10 Vehicle Security trackers
The TS10 Security Trackers subscriptions are only for products with TS10 in the title. These are GPS trackers configured with security settings and are set to update at 2 minute intervals only. They are typically for assets that are in storage for extended periods, or for when you do not need history information, just live tracking in an emergency situation.
Any online top ups after 10pm will appear on your account the following morning from 6am.