Description

Trackershop are proud to provide the best value tracking costs available in the UK.

How to apply a PAYG credit plan

Credits purchased online out of office hours will still be added to your tracking device(s) remotely. Please be aware this may take up to one hour. Credits purchased after 22:00 may not be added until the following morning. Your credit package expiry/renewal date is displayed on the left side of your mapping panel and at the bottom of your app’s mapping page. You also receive 50 SMS Credits with your 6 Month tracking plan.

SMS Credits are used when you send one of the following messages from your Commands tab:

• GPS tracker’s report time
• ‘Instant Locate’
• ‘Reboot Device’ 

You will also use SMS credits if you have set your tracker(s) to send you alert messages for:

• Zone Alerts
• Motion Alerts
• Battery Alerts
• SOS Alerts

You can also set your alerts to be sent as an email. This will not deduct an SMS credit and is a free message. Please note: Each GPS tracker must have an active PAYG credit plan applied for it to track in real-time. Each GPS tracker must have its own credit plan applied.

Features

When purchasing 6 Months Unlimited Position Credits:

New customers: Add you GPS tracker and top up credit choice to your checkout and complete your purchase. Your tracker will arrive with your credit package applied and ready to use.

Existing customers: When applying a credit package to an existing tracker, add your credit package to your basket and proceed to checkout. There will be a box in the checkout to add your Device ID/Account Ref. Your credits will then be applied automatically once you have completed purchase.

If you are still within your subscription date when you top up, your new Unlimited subscription will start when your current one expires. If you have a specific date you need your credit to begin, please add the date in to the notes box at checkout. When not using your tracker for extended time periods, please ensure that you switch it on, and allow it to update its position at least every 6 months. This will ensure inactive SIMs are not disconnected by the service provider.