Top Up Credits Explained

Top Up Credits Explained

Trackershop provide the most cost effective solution for real time GPS Tracking. The Pay As You Go (PAYG) system that is in place for all of the real-time GPS Trackers means that you do not have to commit to taking out contracts- you just ‘top up’ with whichever credit package you require whenever needed. 

To add a credit package to your GPS Tracker, first add the package to your basket and complete the checkout process. For existing customers who already have a tracker, please provide your Account Ref/Device ID in the requested field in the checkout. Your credits will be added automatically and you do not need to do anything to activate them.

Quick explanation: Position Credits are what provide you with the tracking information. SMS Credits allow you to communicate with your GPS tracker, and for your tracker to communicate with you:

Position credits are used to track your GPS Tracker in real time, plotting a position on the map at your chosen set interval (5 seconds – 60 minutes). You can watch this unfold in real-time, and these reports are also accessible any time in your history report, displaying where your GPS Tracker has been.

Through your mapping panel you can remotely set your tracking pace (5 seconds- 60 minute interval options) at any time. Your GPS tracker will then track in real time at the set interval until you change it again

Your GPS tracker is motion activated, meaning it will never miss a journey. A motion sensor inside your tracker detects the movement and begins tracking at the interval that you have set. When your GPS Tracker hasn’t detected motion for approx 90 seconds it will go into sleep mode until it next senses movement- preserving battery.

To give you an example of how position credits work: If you set your GPS tracker to update its position every seconds and it is in motion for 60 minutes, your tracker will update its position on the map 60 times. As well as being able to watch this in live time on your mapping panel, this journey will be accessible in your history report to review.

SMS credits are used when you change the frequency of the position updates, e.g. from every 5 seconds reporting to every 10 minutes. An SMS Credit will also be used if you have Geo Fences set up to send you alerts. Geo Fences allow you to monitor a particular location/address. When your GPS tracker enters/leaves this location, you can receive an instant text alert.

Lastly an SMS Credit will be used if you set up a motion alert, which will text you when the device starts moving (Optional). In our experience, SMS Credits are rarely used for alerts, as you can now set up email alerts as an alternative. Email alerts do not deduct any credit and are a free message. If you already receive email alerts directly to your phone, then this is a free option for alerts set up from your GPS tracker.

The most cost effective credit package options available are the Unlimited plans, as these allow you to really maximise your GPS tracker’s usage and potential, tracking at high frequencies for the entire time frame. You can purchase 1, 3, 6 or 12 months Unlimited Position Credit packages at a time. These bundles also include a set number of free SMS Credits. When your Unlimited plan expires, you can choose to renew again or wait until you next need to use your tracking device. It couldn’t be easier and also means that you only pay for what you need.

Depending on how often you are using your GPS tracker, you can either top up with credits when required, or purchase one of our unlimited Position Credits packages. When you login to your mapping panel there is a counter that will tell you how many Position/SMS Credits you have left OR when your subscription is due to expire.

Position & SMS Credit packages are valid for 12 Months from the date of purchase.