For a new GPS tracker: If you are purchasing your credit package at the same time as a new GPS tracker, your credits will be automatically programmed to start on the day your new tracker is delivered to you. You will not need to activate your credits- and your tracking device will be ready to use straight away.

Topping up an existing tracker: Returning customers topping up existing tracker(s), simply add your desired credit package to your basket and proceed to check out. On the checkout page there will be a box to enter your Device ID/Account ID(s) that you would like the credits applied to. For new customers, you will be sent a Device/Account ID when you purchase your new GPS tracker. You can then use this ID as a reference for future Top Up Credit purchases.

Credits purchased online out of office hours will still be added to your tracking device(s) remotely. Please be aware this may take up to one hour. Credits purchased after 22:00 may not be added until the following morning.